Frequently Asked Questions

Products we offer include Access Control, Video Surveillance, Security, Fire Alarm, ERCES, Gunshot & Weapons Detection, and Intercom/Commercial Sound. We can provide design, installation, maintenance, monitoring, and testing and inspections of all these systems.

Our headquarters are in Cincinnati, Ohio. We have additional regional offices in Columbus, Ohio, Lexington, Kentucky, and Nashville, Tennessee. We also have a National Accounts Division that can help with projects all over the United States.

We provide life safety and security solutions to many industries, including but not limited to: Healthcare, K-12, Higher Education, Industrial, Manufacturing, Multi-Tennant, Data Centers, Commercial Office Space, and Houses of Worship.

The technology partners we work with most often include Edwards (EST), ADRF, LenelS2, Bosch, Software House, Brivo, Avigilon, PDK, Genetec, DMP, Alcatraz, Alvarado, March Networks, Milestone, Salient, Eagle Eye Networks, Hanwha Vision, Axis Communications, Evolv, XtractOne, and Aiphone.

No. IPS does not lock customers into proprietary systems. We design and install open-architecture solutions using widely supported manufacturers. While we strive to be your one-stop-shop trusted partner, we want to give you flexibility when it comes to service, parts, or future expansion.

Yes, IPS provides several cloud-based solutions for both Access Control and Video Surveillance systems, such as Eagle Eye Networks, Brivo, and PDK (ProdataKey).

Yes. IPS provides end-to-end support including system design, professional installation, and ongoing maintenance and service. We support our systems throughout their entire lifecycle, from initial planning and engineering through testing, monitoring, and long-term maintenance.

In most cases, yes. IPS is a vendor-agnostic systems integrator, which means we regularly integrate new security and life-safety systems with existing infrastructure such as access control, video, fire alarm, or third-party platforms. Each environment is different, so we evaluate compatibility during the design phase and collaborate with manufacturers when needed to ensure the best outcome.

Quality at IPS starts with our people and our process. We use in-house engineering and design teams, certified and continuously trained technicians, and proven manufacturers to deliver reliable solutions. Every system is installed and tested to meet applicable codes and standards, and supported by ongoing service, inspections, and UL-listed monitoring where applicable.

Just fill out our Contact Us form and we will assign an account rep to reach out and discuss your project!